"""

Back to Home

  1. Home
  2. Privacy Policy

Privacy Policy

Principality Motor Company Limited, trading as Vanzone, is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make an enquiry, or arrange vehicle finance and delivery through us.

1. Company and Contact Details

Principality Motor Company Limited (T/A Vanzone) is a registered data controller with the Information Commissioner’s Office (ICO).

  • Registered Office Address: 37-39 Holton Road, Barry, CF63 4HB
  • Phone Number: 02922 678010
  • Email: [email protected]
  • ICO Registration Number: ZA276985

2. The Type of Personal Information We Collect

To provide vehicle brokerage, sourcing, and leasing services, we collect and process the following categories of personal data:

  • Identity & Contact Data: Name, title, home address, historical addresses (for finance applications), email address, phone numbers, and date of birth.
  • Documentary Data: Copies of your driving license, passport, or utility bills (required to verify identity and combat fraud).
  • Financial & Employment Data: Employment status, income details, bank account numbers, and credit history details (required when processing finance applications on your behalf).
  • Vehicle & Transaction Data: Details of the specific vehicles you enquire about, purchase, or lease, as well as transaction and payment histories.
  • Technical & Usage Data: Your IP address, browser type, and information about how you interact with our website (via cookies).

3. How We Get Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you when you submit an online enquiry form, speak to our sales brokers on the phone, or complete a finance application.

We also receive information indirectly from third-party credit reference agencies and fraud prevention bureaus when running essential credit checks.

3.1 How We Use and Share Your Information

We use your information to:

  1. Respond to your vehicle queries and provide personalized leasing or purchase quotes.
  2. Process credit applications by passing your details to our panel of automotive finance lenders.
  3. Coordinate with logistics companies, main dealers, and manufacturing suppliers to arrange the physical delivery of your vehicle.

3.2 Lawful Bases for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on specific legal grounds to process your information depending on the situation:

  • Consent: You explicitly give us permission to contact you or send you marketing updates. You can withdraw this consent at any time by emailing [email protected].
  • Contractual Obligation: Processing your data is strictly necessary to take steps at your request before entering into a vehicle contract, or to fulfill our obligations under an active vehicle order.
  • Legal Obligation: We must process or retain certain financial and identity records to comply with UK statutory laws, including FCA regulations and anti-money laundering legislation.
  • Legitimate Interests: We use your data to maintain our internal business systems, improve our website, and ensure our brokerage runs efficiently, provided your fundamental privacy rights are not overridden.

4. How We Store Your Personal Information and Retention Limits

Your security is paramount. Your data is stored securely on protected internal servers and encrypted cloud-based CRM systems.

We only retain your personal data for as long as is necessary to fulfill the purposes we collected it for.

  • Completed transactions and deliveries: Financial, credit, and contract data are securely retained for 6 years following the end of the financial year in which the contract concluded, allowing us to meet UK tax, accounting, and FCA regulatory record-keeping duties.

5. Your Data Protection Rights

Under the Data Protection Act 2018 and UK GDPR, you have the following legal rights regarding your personal information:

  • Right of Access: You have the right to ask us for copies of your personal information.
  • Right to Rectification: You have the right to ask us to correct information you think is inaccurate or complete information you think is incomplete.
  • Right to Erasure: You have the right to ask us to erase your personal information in certain circumstances (the "right to be forgotten").
  • Right to Restriction of Processing: You have the right to ask us to restrict how we process your data in specific scenarios.
  • Right to Object to Processing: You have the right to object to the processing of your personal data, particularly regarding direct marketing.
  • Right to Data Portability: You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in a usable digital format.

You are not required to pay any charge for exercising your rights. Once a request is made, we have one month under UK law to respond to you.

If you wish to make a data rights request, please contact us at:

Email: [email protected]

Post: 37-39 Holton Road, Barry, CF63 4HB

Phone: 02922 678010

6. How to Complain

If you have any concerns or complaints about our use of your personal information, please contact us directly using our details above so we can investigate and resolve the issue for you.

You can also lodge a formal complaint with the Information Commissioner’s Office (ICO) if you remain unhappy with how we have used your data.

The ICO’s Address:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline Number: 0303 123 1113

ICO Website: https://www.ico.org.uk